Tuesday, February 21, 2006

DELL

Penn State UniversitySchool of Information Sciences and TechnologyState College/University Park, PASeptember 3, 2004

we only have 3.5
percent of the population and 40 percent of the largest companies in the world and over half the wealth
of the world. That means that we're doing a lot of things really right and our people are very productive and are very capable.

We've transformed our economy in the last hundred years. A hundred years ago, 40 percent of thepopulation in the United States was involved in agriculture in some way. And people started comingout with machinery and tools and technology to make that culture more efficient and a lot of peoplesaid, "Hey, this is really bad, people are going to lose their jobs and that's a bad thing."Well, it turns out it wasn't such a bad thing because those same people went off to make airplanes andpharmaceuticals and do other things that are much more valuable. Now, one percent of the populationis involved in agriculture.We as a nation have to continue to move up the value stream in terms of what we're doing, and wecan't restrict other companies from coming into our market. We can't restrict our companies from goinginto other markets; 97 percent of the people that we want to sell our products to don't live in America.Now, what would happen if we went to China – which is the fourth largest market in the world for Dell –and said, “we want to sell you our computers but you can't sell us any of your products." It doesn'twork that way.America has high labor costs, but it's also got the highest productivity in the world. And the Americanworker has a great, promising future if he or she is educated and skilled. If they're a non-skilled workerand they're in a high cost economy, that's really challenging and so this is why education is soimportant, it's why institutions like yours are so critical. But we can't ignore the productive capacity thatexists in the other 97 percent of the world, and those are important markets for us.

One of our competitors recently announced some challenging financial issues and they didn't evenknow what their results were until well after the quarter was over. That's not likely to happen with us.We knew this morning how we were doing as of midnight last night.


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